Hi there,
I recently purchased one of your Discovery Sets and found a fragrance I really liked\. The sample performed beautifully and I could still smell it at the end of the day, which gave me the confidence to order a full\-size bottle for $220.
Unfortunately, the fragrance from the full\-size bottle lasts no longer than around 30 minutes. I’ve tried it several times, both on my skin and clothing, with the same result. The difference between the sample and the bottle is significant and, given the price, I’m deeply disappointed.
Could you please look into whether there may be an issue with this bottle or batch? I’d appreciate a replacement that performs as the sample did or, if that isn’t possible, a refund.
I’m happy to provide the order number, batch details and photographs of the bottle if required.
I look forward to hearing how you can resolve this.
Kind regards,
Tracey